Webinars

Come learn with us and jump-start your success with interactive webinars featuring cutting-edge information from experienced facilitators that help you understand not only product details but how to achieve financial success, reduce your risks, and better serve your members.

Most webinar access is restricted to subscribers of the various product Resource Centers or to credit unions that endorse the specific featured products. If you need a UserID and password, please go to New User Registration. If you have a UserID and password, be sure you are subscribed to the appropriate Resource Center through Edit My Services.

Any questions? Visit How to Register for help with registration questions and contacts for each product area. Credit unions can access additional session offerings through the Protection Resource Center Webinars & Education and Lending Resource Center/Live Events pages.


September

Lending Webinars

Member Focused Conversations, Part 1*

9/21/2021 1:00 PM (CT)
Discuss payment protection benefits and ways to identify members' needs.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 2*

9/22/2021 1:00 PM (CT)
Explore best practices and the process to uncover members through asking purposeful questions and offering personalized solutions.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 3*

9/23/2021 1:00 PM (CT)
Practice answering common questions and utilizing resources to help members make confident decisions.
Register at the Lending Resource Center | Download 2021 Schedule

Offering Protection Post Application*

9/29/2021 1:00 PM (CT)
Learn how to assess your credit union's digital experience and apply that knowledge when you interact with members post application.
Register at the Lending Resource Center | Download 2021 Schedule


October

Discovery Webinar Series

Making Strategic Choices for Growth

10/13/2021 1:00 PM (CT)
Join a panel of credit union leaders as they share their perspectives on the growth challenges credit unions face today, what conclusions they took away from our latest research, and what strategic choices are working to drive growth at their credit unions.
Register

Risk and Compliance Webinars

Office Hours: Employment Practices**

10/20/2021 1:00 PM (CT)
Join our CUNA Mutual Group Risk Consultants, risk and insurance partners - like The McCalmon Group - and your credit union peers to ask questions regarding the latest risk, loss trends, and mitigation tips related to human resource and employment practices.
Register at the Protection Resource Center | Download 2021 Schedule

Lending Webinars

Office Hours Q&A: Mechanical Repair Coverage*

10/06/2021 1:00 PM (CT)
Join lenders across the country, and get your Mechanical Repair Coverage questions answered LIVE by a panel of experts.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 1*

10/12/2021 1:00 PM (CT)
Discuss payment protection benefits and ways to identify members' needs.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 2*

10/13/2021 1:00 PM (CT)
Explore best practices and the process to uncover members through asking purposeful questions and offering personalized solutions.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 3*

10/14/2021 1:00 PM (CT)
Practice answering common questions and utilizing resources to help members make confident decisions.
Register at the Lending Resource Center | Download 2021 Schedule

Addressing Concerns*

10/21/2021 1:00 PM (CT)
Learn how to continue the conversation and provide the member the information they need to make their own informed decision.
Register at the Lending Resource Center | Download 2021 Schedule


November

Risk and Compliance Webinars

Culture Needs A Risk Management Approach**

11/17/2021 1:00 PM (CT)
Embracing differences and working to build a risk culture and inclusive workplace is at the heart of today's business while we navigate the changing workforce. Protecting the credit union starts with a strong safety culture, the collection of value and beliefs that employees share in relation to risks in the workplace.
Register at the Protection Resource Center | Download 2021 Schedule

Lending Webinars

Office Hours Q&A: Credit Insurance*

11/03/2021 1:00 PM (CT)
Join lenders across the country, and get your Credit Insurance Coverage questions answered LIVE by a panel of experts.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 1*

11/09/2021 1:00 PM (CT)
Discuss payment protection benefits and ways to identify members' needs.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 2*

11/10/2021 1:00 PM (CT)
Explore best practices and the process to uncover members through asking purposeful questions and offering personalized solutions.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 3*

11/11/2021 1:00 PM (CT)
Practice answering common questions and utilizing resources to help members make confident decisions.
Register at the Lending Resource Center | Download 2021 Schedule

Performance Coaching*

11/23/2021 1:00 PM (CT)
Uncover the root cause of your employee's performance gap, and apply strategies for improved performance.
Register at the Lending Resource Center | Download 2021 Schedule


*To attend this webinar, your credit union must 1) offer Debt Protection or 2) be licensed to offer Credit Insurance or be in a state that doesn’t require licensing. (If your credit union participates in the Lender Development Program, you meet the requirements to attend these sessions.)

**To attend this webinar, your credit union must be a CUMIS Bond Policyholder.