Webinars

Come learn with us and jump-start your success with interactive webinars featuring cutting-edge information from experienced facilitators that help you understand not only product details but how to achieve financial success, reduce your risks, and better serve your members.

Most webinar access is restricted to subscribers of the various product Resource Centers or to credit unions that endorse the specific featured products. If you need a UserID and password, please go to New User Registration. If you have a UserID and password, be sure you are subscribed to the appropriate Resource Center through Edit My Services.

Any questions? Visit How to Register for help with registration questions and contacts for each product area. Credit unions can access additional session offerings through the Protection Resource Center Webinars & Education and Lending Resource Center/Live Events pages.


July

Lending Webinars

Member Focused Conversations, Part 1*

7/20/2021 1:00 PM (CT)
Discuss payment protection benefits and ways to identify members' needs.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 2*

7/21/2021 1:00 PM (CT)
Explore best practices and the process to uncover members through asking purposeful questions and offering personalized solutions.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 3*

7/22/2021 1:00 PM (CT)
Practice answering common questions and utilizing resources to help members make confident decisions.
Register at the Lending Resource Center | Download 2021 Schedule

Performance Coaching*

7/27/2021 1:00 PM (CT)
Uncover the root cause of your employee's performance gap, and apply strategies for improved performance.
Register at the Lending Resource Center | Download 2021 Schedule


August

Risk and Compliance Webinars

Don't Fall Victim to the Latest Fraud & Scam Trends**

8/18/2021 1:00 PM (CT)
Fraudsters seem to gain ground every year by using both sophisticated approaches and age-old scams to cause their disruption in the deposit and payment landscape. In this one-step forward, one-step back scenario, it is important to know what fraud trends to be on the lookout for and how you can ensure your credit union, employees, and members don't fall victim.
Register at the Protection Resource Center | Download 2021 Schedule


September

Risk and Compliance Webinars

Key Trends in Class Action Litigation**

9/15/2021 1:00 PM (CT)
Class action lawsuits and litigation can present significant risks to credit union brand equity and business performance. Join our risk, insurance, and claims professionals as they provide an overview and summary of key class action developments that you should be aware of. Additionally, we'll share how to best minimize these risks and defeat class actions before they ever get off the ground.
Register at the Protection Resource Center | Download 2021 Schedule


October

Risk and Compliance Webinars

Office Hours: Employment Practices**

10/20/2021 1:00 PM (CT)
Join our CUNA Mutual Group Risk Consultants, risk and insurance partners - like The McCalmon Group - and your credit union peers to ask questions regarding the latest risk, loss trends, and mitigation tips related to human resource and employment practices.
Register at the Protection Resource Center | Download 2021 Schedule


*To attend this webinar, your credit union must 1) offer Debt Protection or 2) be licensed to offer Credit Insurance or be in a state that doesn’t require licensing. (If your credit union participates in the Lender Development Program, you meet the requirements to attend these sessions.)

**To attend this webinar, your credit union must be a CUMIS Bond Policyholder.