Webinars

Come learn with us and jump-start your success with interactive webinars featuring cutting-edge information from experienced facilitators that help you understand not only product details but how to achieve financial success, reduce your risks, and better serve your members.

Most webinar access is restricted to subscribers of the various product Resource Centers or to credit unions that endorse the specific featured products. If you need a UserID and password, please go to New User Registration. If you have a UserID and password, be sure you are subscribed to the appropriate Resource Center through Edit My Services.

Any questions? Visit How to Register for help with registration questions and contacts for each product area. Credit unions can access additional session offerings through the Protection Resource Center Webinars & Education and Lending Resource Center/Live Events pages.


May

Risk and Compliance Webinars

Navigating The Regulatory and Compliance Landscape**

5/19/2021 1:00 PM (CT)
As regulations across the financial services industry evolve, credit unions are working to understand and revamp compliance initiatives. To better manage this changing landscape, join us as we discuss some common themes, changes, and potential implications in the ever-changing regulatory and compliance landscape.
Register at the Protection Resource Center | Download 2021 Schedule

Lending Webinars

Protection Advisor® Expert Q&A*

5/12/2021 1:00 PM (CT)
Learn how to maximize the value of Protection Advisor® Expert (PAX) as you help member's navigate payment protection decisions. Join this session to ask your questions about PAX. You'll walk away with a better understanding of how to use PAX for quoting and enrolling members in all of your CUNA Mutual Group lending products.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 1*

5/18/2021 1:00 PM (CT)
Discuss payment protection benefits and ways to identify members' needs.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 2*

5/19/2021 1:00 PM (CT)
Explore best practices and the process to uncover members through asking purposeful questions and offering personalized solutions.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 3*

5/20/2021 1:00 PM (CT)
Practice answering common questions and utilizing resources to help members make confident decisions.
Register at the Lending Resource Center | Download 2021 Schedule

Offering Protection Post Application*

5/25/2021 1:00 PM (CT)
When someone applies for a loan through a digital channel, what is their experience? What are they asked? Do you find it difficult to offer protection in these situations? One size doesn’t always fit all, and understanding the specifics of your member’s experience is key. Learn how to assess your credit union’s digital experience and apply that knowledge when you interact with members post application.
Register at the Lending Resource Center | Download 2021 Schedule


June

Risk and Compliance Webinars

Office Hours: Employee/Workplace Safety**

6/16/2021 1:00 PM (CT)
Join our Risk Consultants, risk and insurance partners - like the Hartford and M3 Insurance - and your credit union peers to ask questions regarding the latest risks, loss trends, and mitigation tips related to employee and workplace safety.
Register at the Protection Resource Center | Download 2021 Schedule

Lending Webinars

Office Hours Q&A: Credit Reports*

6/8/2021 1:00 PM (CT)
Credit reports play a key part in your consultation with members. Taking time to read and understand the details of your member's credit report will help you customize a loan package for them and find additional opportunities to address their financial needs. Join this session to ask experts your credit report questions, live!
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 1*

6/15/2021 1:00 PM (CT)
Discuss payment protection benefits and ways to identify members' needs.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 2*

6/16/2021 1:00 PM (CT)
Explore best practices and the process to uncover members through asking purposeful questions and offering personalized solutions.
Register at the Lending Resource Center | Download 2021 Schedule

Member Focused Conversations, Part 3*

6/17/2021 1:00 PM (CT)
Practice answering common questions and utilizing resources to help members make confident decisions.
Register at the Lending Resource Center | Download 2021 Schedule

Understanding People Through a Cultural Lens*

6/22/2021 1:00 PM (CT)
It’s paramount that you understand the needs of your employees, members, and community. You must be able to support current and future members by considering the multiple dimensions of financial vulnerability and through the lens of cultural awareness and sensitivity. This session will help you better understand the people around you through a multicultural lens.
Register at the Lending Resource Center | Download 2021 Schedule


July

Risk and Compliance Webinars

Making Your Digital Transformation Safely**

7/14/2021 1:00 PM (CT)
Consumer behavior is telling credit unions that they want fast and simple solutions that link with their connected lives. However, be careful not to emphasize speed and application efficiency over fraud prevention. Outsmarting the fraudsters starts with having the right toolset, oversight, and a multi-layered fraud strategy.
Register at the Protection Resource Center | Download 2021 Schedule


*To attend this webinar, your credit union must 1) offer Debt Protection or 2) be licensed to offer Credit Insurance or be in a state that doesn’t require licensing. (If your credit union participates in the Lender Development Program, you meet the requirements to attend these sessions.)

**To attend this webinar, your credit union must be a CUMIS Bond Policyholder.

boy and father

Connecting with Digital Natives:

Insights into your next generation of members