Insights & Trends | Consumers

Today, consumer preferences are constantly changing. Discover the latest insights and research to help you stay ahead of your member's needs.

The Digital Imperative

Consumer behavior is telling companies they want fast and simple solutions to manage their busy lives.
What Matters Now: Insights from Multicultural Consumers

Multicultural Consumers Represent a Huge Opportunity for Credit Unions
How to Make Life Insurance Better for Your Members

Keep life insurance simple to satisfy members and reap the benefit of member loyalty for years to come.
Employees Need Help to Understand Their 401(k) Plan

Summarizes insights learned in 2018 Retirement Participant Survey to help credit union leaders help their employees retire on their own terms.
Tips to Break Down Barriers and Protect More Members

Simplify the life insurance process, making it easier for your member to purchase and building trust along the way.
4 Steps to Simplify and Forge a Deeper Connection

Stay ahead in the life insurance game while creating better connections with your members.
A Guy Walks Into A Hardware Store

Get 4 ideas that can help you focus on driving member experience.
How to Talk With Investors During Each Phase of Life

As you age, it’s easier to reflect back on phases of life. There are financial phases in life too.
Overcoming Market Skepticism to Reach and Advise MIllennials

A recent Deloitte survey reflects that the millennial generation is seeking stability in an uncertain world.
Practical Tips for Understanding and Connecting With Millennial Investors

Each generation forms a new attitude toward investing. Get insights into the millennial investment attitude.
What Matters Now: 6 Key Differences Drive Multicultural Consumer Behavior

Understand key differences for multicultural members to better serve their needs and goals
The Evolution of Auto and Home Insurance in 2018

Technology has changed our way of life, including how we do business.
Serving the Female Investor Through All Life Stages

Female investors represent an undeniable wave of potential economic power.
The Psychological Impact of Retirement

Learn how financial advisors can play a key role in reducing fear for clients transitioning to retirement.
What Matters Now: Insights from Millennials

Learn what matters most to the millennial generation (ages 18-34) and how to serve them.
Maintaining Income in Retirement

Financial advisors can help clients navigate retirement income concerns with education and planning.
What Matters Now: Insights from Non-Members

Learn more about the under-engaged members that you're already serving, and how to better attract them.
boy and father
Connecting with Digital Natives:

Insights into your next generation of members