Through hope, humility, and humanity

1 min, 11 sec video

“We’re all pleased to put the challenges of 2020 behind us. It was a year that pushed us to think, do and be different. And, while the pandemic is not over, we’re seeing progress; and we will relish in all we’ve learned as we continue to evolve from this experience and find even more ways to enable people to make financial decisions that work for them.”

Robert Trunzo, CUNA Mutual Group President & CEO

Support Hub Spotlight

This is just a snapshot of the abundance of resources available to help all of us move toward a brighter future. Visit our Support Hub for more resources.

African-American man sitting in front of a laptop, looking out the window

Customer Experience

Solving the Mystery of Online Application Abandonment

Addressing abandonment rates should be considered an immediate, purpose-driven imperative rather than something you may investigate in the future.

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July 12, 4 min, 31 sec read

A person using a mobile device

Customer Experience

Make Claims a Key Piece of Your Digital Strategy

A digital strategy needs to incorporate all aspects of the member experience. It’s critical that pain points be addressed throughout all interactions, as the weakest touch point is often the one most remembered.

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July 9, 3 min, 32 sec read

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Diversity, Equity & Inclusion

The Power of Breaking Bad Habits

Three habits industry leaders need to break to find financial success.

Listen to Podcast(opens in a new window)

June 29, 23 min, 19 sec podcast

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Supporting Our Communities

Through the CUNA Mutual Group Foundation, we are providing education, emergency aid and economic stability. The foundation will match employees’ emergency aid donations to support 501(c)(3) non-profit organizations such as food & housing insecurity and child & elder care. It takes courage and everyone pulling together to overcome the obstacles – we’re stronger together.

Planning a Brighter Future for All

CUNA Mutual Group remains financially strong and stable and will continue to be here when you need us most. Our consistent financial strength and credit issuer ratings, capital position, and balance sheet are signs that we are well positioned for a stronger future together. For more information view our 2020 Annual Report and Financial Earnings press release.

Questions About COVID-19

If you have additional questions or concerns, please reach out to your CUNA Mutual Group business contact.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates.