Staff training
Consumer Insurance resources
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Training modules and reference sheets by product
Accidental Death & Dismemberment (AD&D) Insurance
Your credit union is helping protect members by making accidental death & dismemberment insurance available through the Consumer Insurance AD&D program.
AD&D product varies by state. Please reference only the training materials below that apply to your credit union's domicile state.
States: ND, NJ, NM, NY
Play AD&D On-Demand Course (7:00)
States: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NH, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WY
Auto & Home Insurance
Your credit union is helping protect members by making auto and home insurance available through the Consumer Insurance Auto & Home Insurance program.
Life Insurance
Your credit union is helping protect members by making life insurance available through the Consumer Insurance Life Insurance program.
Full program suite
Your credit union is helping protect members by making Consumer Insurance available. The full program suite includes information on AD&D, Auto & Home, and Life Insurance. AD&D product varies by state. Please reference only the reference sheet below that applies to your credit union's domicile state.
States: ND, NJ, NM, NY
Download full suite reference sheet
States: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MI, MD, ME, MN, MO, MS, MT, NC, NE, NH, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WY
Download full suite reference sheet (Includes AD&D + living benefit riders)
TruStage direct marketing
In order to protect more members and drive the awareness of the insurance products your credit union offers, TruStage sends insurance offers in the mail and also through digital marketing. View the on-demand course and Q&A below to understand why direct mail and digital marketing is effective, what strategies TruStage uses, and common member questions you may receive.