E-Exchange Newsletter

We publish this quarterly newsletter to keep you up-to-date on compliance changes that may affect your programming or lending systems. It also includes information on future Calc Engine releases. Reviewing this newsletter will help you continue to provide reliable service to your credit union customers.

Watch for your quarterly e-mail announcing that a new edition of E-Exchange has been published on our website. Be sure to refer your colleagues to articles that may be of interest to them.

Current Issue - Summer 2020

What’s new at CUNA Mutual Group

The Credit Union Trends Report and Economic Report provide a review and analysis of recent credit union financial performance and operational results in the context of recent economic activity. Learn more.

Register Now - CUNA Mutual Group’s Discovery 2020!

For eleven years, CUNA Mutual Group has offered its Discovery conference free, and online. Join us on August 13 for Discovery 2020 where we will bring together industry trailblazers, subject matter experts, and credit union leaders in a convenient online environment to share knowledge and help boost strategic planning.

CUNA Mutual Group encourages our technology partners to participate in this event, as without them, we wouldn’t be able to serve credit unions across the country. We hope as our trusted partners, you will attend Discovery 2020 for a no-cost, virtual day of enlightening presentations and insightful conversations. Learn more about Discovery 2020.

COVID-19 Frequently Asked Questions

CUNA Mutual Group appreciates the relationship and partnership we have with you and our mutual Credit Union customers. During the different phases of this pandemic, we want to ensure that you have the latest knowledge regarding our products and services, as well as insights into rules and regulations that our customers must adhere to.

Visit our COVID-19 Frequently Asked Questions page to find information about how we are managing our protection products, including:

  • Deferred or Skipped payments on loans with CI/DP
  • Impact from Deferred or Delinquent Payments
  • Mechanical Repair Coverage
  • SBA Paycheck Protection Program Solution

If you have any questions or need assistance, please reach out to us here.

Collaborate to Coordinate Credit Union Conversions

Do you have upcoming credit union conversions scheduled? If so, providing early notice to CUNA Mutual Group can ensure smooth and seamless support of many mutually supported products and services. Early notification will trigger various areas of CUNA Mutual Group, including Credit Insurance, Debt Protection, LOANLINER, and TruStage, to reach out to the credit union as needed to ensure their set-ups are in place to continue offering these products without interruptions.

System providers and credit unions can notify CUNA Mutual Group by:

System providers should consider including the above instructions in their credit union conversion documentation.

If you have any questions, please contact Joe Schubert.