Contacts
To contact an individual by phone, dial 800.356.2644 plus their extension.
General Information, Relationship Management
Chuck Cashman 665.7161
Dan Fandrey 665.7237
Joe Schubert 665.7754
Dustin Thoren 665.7783
Fraud Prevention, Risk Management
Ken Otsuka 665.5168
Chris Gill 665.8859
Data Management Team – Data File Extracts (Batch)
TruStage 684.1160
LDP Tracking 665.1160
Collateral Protection Data Files
Flood Zone Determination 665.6053
van Wagenen Real Estate Tracked
Payment Card Claims Automation
DP Solutions
Please use the below request form for issues such as:
- Credit Union Converting to Your System
- XML Rate File Request
- Payment Protection Calc Service Support (PPCS)
- XML Rate File/Parameter Notice Questions
- Lending and/or Calculation Questions
- Calc Engine Inquiry/Support