Stronger Together Support Hub

As you take on new challenges, we’re fully committed to providing you support today, tomorrow and well into the future. Finding news, information and more to help you make the best decisions when serving your employees, customers and community.

black lives matter

Diversity, Equity & Inclusion (DEI)

Black Lives Matter: DEI Beyond the Brand

CUNA Mutual Group's Angela Russell says now is the time for credit unions to put action, strategy and resources behind their statements of support for the Black Lives Matter movement.

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August 24, 4 min read

Photo credit: Rebecca Radix

Adapting Member Outreach Strategies

Regulatory Updates

Adapting Member Outreach Strategies for Continued COVID-19 Impacts

No two credit union members will experience the economic impact of COVID-19 in the same way. That’s why credit unions need to lean on data to provide human-centered outreach during this time.

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August 20, 4 min read

Use Data You Have to Help Members Cope

Regulatory Updates

Use Data You Have to Help Members Cope with COVID-19

Trending behavior data will identify those members most likely to have the greatest need. Learn more from our data and analytics experts.

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September 1, 5.5 min read

Establishing Risk Tolerance in the Face of COVID-19

Regulatory Updates

Establishing Risk Tolerance in the Face of COVID-19 Ambiguity

How to lead with compassion while leaning on analytics skill.

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September 1, 5.5 min read

discovery leader panel

Customer Experience

Discovery 2020: Leading Through Crisis While Taking Care of Members

Credit union CEOs come together to discuss lessons learned, how their priorities have changed, stories that inspired them, and what the future holds for their credit union.

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August 13, 39 min, 15 second video

5 investment strategies

Financial Planning

5 Investment Strategies During Times of Uncertainty

What we can to do to create stability and plan for the future, even though that future may seem uncertain.

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September 2, 3 min read

hub-support

Customer Experience

5 Approaches to Accelerate Your Digital Transformation

Innovative technologies can empower credit unions to transform their member experience; and five approaches in particular can help credit unions not only survive, but thrive.

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July 16, 1.5 min read

6 Technologies Transforming

Customer Experience

6 Technologies Transforming the Member Experience Today

Amid the COVID-19 crisis, credit unions should continue to incorporate emerging technologies into their business. Ongoing improvements of digital capabilities to thrive well into the future.

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July 16, 2.5 min read

CARES act

Regulatory Updates

UPDATED: Understanding the CARES Act

This whitepaper and webinar outline the provisions of the CARES Act and how it helps both participants and plan sponsors of retirement plans. The whitepaper includes recent IRS guidance published on June 19 and 23, 2020.

Read the updated whitepaper (25 min)(opens in a new window)
Watch the 1-hour webinar(opens in a new window)

July 31

support hub

Customer Experience

Meeting Members Where They Are

CU Insight: What consumer sentiment data tells us about how to serve members.

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June 2, 5 min read

support hub

Economic Outlook

CNN: The Economic Recovery May Be Shaped Like the Nike Swoosh

Steve Rick, CUNA Mutual Group’s chief economist, shares insights with CNN.

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May 6, 4 min read

support hub

Diversity, Equity & Inclusion (DEI)

CU Times: Credit Unions Work to Heal Racial Divides

Robert Trunzo shares his thoughts on how credit unions can advance racial justice.

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June 19, 6.5 min read

support hub

Diversity, Equity & Inclusion (DEI)

Don’t Pause DEI

CUNA Mutual Group's Angela Russell explains why now is the time to advance, not pause DEI efforts.

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April 29, 4 min read

steve rick

Economic Outlook

The Street: Federal Reserve Not Expected to Move Interest Rates

CUNA Mutual Group’s chief economist Steve Rick previews the next moves from the Fed.

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June 10, 3 min read

support hub

Financial Planning

Forbes: Consider These Three Strategies If Second Stimulus Funds Arrive

CUNA Mutual Group's Paul Swanson gives advice for saving for retirement.

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June 19, 24 min read

support hub

Financial Planning

Kiplinger: How to Save Yourself from…Yourself

CUNA Mutual Group’s financial advisory Jamie Letcher provides investment advice in a volatile environment.

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June 22, 5 min read

support hub

Customer Experience

CU Journal: Coronavirus Has Disrupted Predictive Analytics. Here’s How to Adjust.

Data experts from CUNA Mutual Group lay out how to use data to serve more members through the pandemic.

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May 15, 4 min read

support hub

Customer Experience

Redefining Your Digital Experience to Adapt and Thrive

COVID-19 has forced many companies to accelerate their digital transformation. When done right, innovations can improve the member experience and help your credit union thrive.

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June 29, 20 min podcast

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates.
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