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Tools and Resources     Refreshing Tools and Resources   .

Lender Development Program Tools & Resources

Lender Development Program Tools & Resources

"We went through the interview process, and CUNA Mutual blew everyone out of the water. The Lender Development Program is a road to success in an increasingly changing industry."

Jeff Harper
VP of Lending
Orange County's Credit Union
Santa Ana, California

LDP testimonial

overview

An effective way to supercharge your lending portfolio's performance

Starts with an analysis of your current loan and protection product portfolios

  • Conducted by CUNA Mutual lending experts
  • Review existing programs and help determine future goals and strategies

Integrates a proven four cornerstone program
We'll show you how to incorporate these four critical elements into your credit union's culture.

Champion
This cornerstone anchors the program with a strong executive management commitment and: 

  • Encourages staff knowledge building and skills development
  • Helps set goals and develop action plans
  • Establishes program accountability

Train
Helps staff develop and implement new skills and practices with:

  • Workshops
  • On-going coaching
  • Specialized training

Coach

  • Incentive and recognition programs to motivate staff
  • Aligns management and staff to support credit union goals

Track
Delivers quantifiable data through:

  • Online and on-demand performance reports
  • Lender-level data'
  • Peer comparisons
  • Overall program results
  • Helps identify and recognize top performers and pinpoint improvement areas

Used by some of the country's most successful credit unions

  • Enhances member satisfaction
  • Improves staff morale

features

Personal support
 A dedicated and licensed Lending Protection Manager will work with your credit union to:

  • Understand your culture, business needs, and financial goals
  • Analyze your lending program
  • Recommend solutions
  • Provide specialized training
  • Help create staff motivation programs

A focus on continuous learning

  • Four core workshops
  • Access to ongoing seminars networking and coaching opportunities

Ongoing performance tracking

  • Validates your credit union's success
  • Done with the help of your Lending Protection manager
  • Helps to identify areas for improvement and set goals

Financial benefits for your credit union

  • Greater income
  • Increased ROA
  • Reduced overall risk

Improved staff confidence and morale
Our program helps to build:

  • Lending and protection product knowledge
  • Stronger people skills
  • Business confidence

 Higher member satisfaction

  • Appreciate having access to a wider range of products and services
  • Feel credit union has their interests in mind

details

Access to LDP Zone
This exclusive online community for credit union lenders helps you improve results by:

  • Sharing best practices and problem-solving issues with other lenders around the country.
  • Providing access to training materials and tracking reports.
  • Giving you a way to post questions to other lenders and Lending Protection Managers.

Lender Development Program Related Products

Lender Development Program Related Products

Payment Protection solutions include debt protection products available through your credit union, Member's Choice® credit life and credit disability insurance products available through CUNA Mutual Insurance Society, and Mechanical Repair Coverage. In those sates Mechanical Repair Coverage is offered as an insurance product, it is underwritten by Virginia Surety Company, Inc., Glenview, Illinois. The Mechanical Repair program is administered by Consumer Program Administrators, Inc., and Automotive Warranty Services of Florida, Inc., Florida License #60023.
B2BCUE-0409-A85D 
5/28/09

Email Link

Lender Development Contact Us

Lender Development Contact Us

Lender Development Contact Us

800.356.2644 or email
Credit Insurance cross sell  Refreshing Credit Insurance cross sell.

Credit Insurance covers loans and protects member assets, savings and credit ratings when a specified life event occurs.

Credit Insurance cross sell