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Education and Training  Refreshing Education and Training

Education and Training

Education and Training

Additional Training, Education and Product Specific Webinar Schedules are available in the products’ Resource Centers! Access the Resource Centers through My Services.
Online Discovery Conference 2014 Cross Sell  Refreshing Online Discovery Conference 2014 Cross Sell

Online Discovery
October 15, 2014

Save the date for a day of ideas on the industry's most relevant topics and trends!
Calendar

Upcoming Webinars

Upcoming Webinars



Updates are made on a monthly basis to include webinars taking place within the next three months!
 
Most webinar access is restricted to subscribers of the various product Resource Centers or to credit unions that endorse the specific featured products. If you need a UserID and password, please go to New User Registration. If you have a UserID and password, be sure you are subscribed to the appropriate Resource Center through Edit My Services.

Any questions? Visit How to Register to learn more and find helpful contacts for each product!
 
Lender Development Program® credit unions can access additional session offerings through LDP Zone® Live Events.

Date Title  Description
5/6/14 2:00 PM Get SMART About Your Goals Accomplishing and exceeding goals starts with a clear vision of success. Attend this session to learn how to create a clear vision with SMART (Specific, Measurable, Attainable, Realistic and Time-Bound) goals. Learn about the components, analyze examples and practice writing your own SMART goals.
Lending
More Info
5/6/14 2:00 PM Auto Loan Recapture®, Universal Auto & Next Car Purchase: Recapture Loans and Target New Opportunities The Auto Loan Recapture campaign is a proven and powerful direct mail marketing campaign that brings back members who have financed vehicles elsewhere.
Loan Generation Marketing
More Info
5/7/14 11:00 AM Everyone Sells [Designed for all CU Staff] Listening, gathering and using intimate knowledge is your competitive advantage! It promotes effecitve selling of you, the credit union and the products and services your member needs. Attend this session to learn more about how to continuously sell value to your members.
Lending
More Info
5/13/14 2:00 PM Effective Feedforward [Designed for managers and coaches.] This session introduces the principles of effective ways to provide positive feedback and reviews successful communication techniques. The focus is to help credit union management become better coaches using proven coaching techniques and skills.
Lending
More Info
5/15/14 11:00 AM Mechanical Repair Coverage (MRC) Build lender confidence, product knowledge, and skills necessary to uncover members’ financial needs related to CUNA Mutual Group’s Mechanical Repair Coverage.
Lending
More Info
5/21/14 10:00 AM When Robberies & Violence Occur - with Live Q&A From robberies gone awry to bullies in the workplace, financial institutions are, by no means, exempt from violent situations. Discover recent challenges facing credit unions and uncover how you can and should respond when these stressful situations arise. You’ll have an opportunity to ask your questions, too.
Credit Union Protection
More Info
5/21/14 2:00 PM Transfer of Learning [Designed for managers and coaches.] The Transfer of Learning module focuses on how important the role of the coach or manager is in the learning process. It also discusses strategies that can help the credit union achieve a greater return on their training investment.
Lending
More Info
5/22/14 9:00 AM Get SMART About Your Goals Accomplishing and exceeding goals starts with a clear vision of success. Attend this session to learn how to create a clear vision with SMART (Specific, Measurable, Attainable, Realistic and Time-Bound) goals. Learn about the components, analyze examples and practice writing your own SMART goals.
Lending
More Info
5/28/14 9:00 AM Guaranteed Asset Protection (GAP) Build lender confidence, product knowledge, and skills necessary to uncover members financial needs related to MEMBER'S CHOICETM Guaranteed Asset Protection.
Lending
More Info
6/3/14 9:00 AM Communicating With Impact [Designed for Managers/Coaches] Communicating with impact is a conscious choice to focus on what you are saying, how you say it, and then how well you listen to the other person. This session includes understanding principles and applying strategies to improve communication and the desired outcome of the conversation.
Lending
More Info
6/3/14 1:00 PM & 3:00 PM Changing Lanes - The New Paths to Car Buying What if you could better understand the motivations behind the choices your members make during their car-shopping journey? Sponsored by the MemberCONNECT Program, this webinar will discuss how consumers are searching, browsing and paying for vehicles in ways unimagined just years ago. Considering these consumer trends, we’ll help to derive clues for better positioning your credit union as part of the buying process for the long term.
MemberCONNECT Program
More Info
6/10/14 2:00 PM Get SMART About Your Goals Accomplishing and exceeding goals starts with a clear vision of success. Attend this session to learn how to create a clear vision with SMART (Specific, Measurable, Attainable, Realistic and Time-Bound) goals. Learn about the components, analyze examples and practice writing your own SMART goals.
Lending
More Info
6/11/14 2:00 PM Mechanical Repair Coverage (MRC) Build lender confidence, product knowledge, and skills necessary to uncover members’ financial needs related to CUNA Mutual Group’s Mechanical Repair Coverage.
Lending
More Info
6/11/14 11:00 AM Everyone Sells [Designed for all CU Staff] Listening, gathering and using intimate knowledge is your competitive advantage! It promotes effecitve selling of you, the credit union and the products and services your member needs. Attend this session to learn more about how to continuously sell value to your members.
Lending
More Info
6/17/14 2:00 PM Effective Feedforward [Designed for managers and coaches.] This session introduces the principles of effective ways to provide positive feedback and reviews successful communication techniques. The focus is to help credit union management become better coaches using proven coaching techniques and skills.
Lending
More Info
6/18/14 10:00 AM Questions Your Supervisory Committee Should Ask Is your Supervisory Committee asking the right questions? With the responsibility to protect your credit union, your members and your employees, the Supervisory Committee is charged with ensuring that proper financial processes, internal controls, and risk identification methods are in place. Find out the questions that should be asked, and how to use those questions to better protect your credit union from risk.
Credit Union Protection
More Info
6/25/14 2:00 PM Help Members Win the Game of LIFE [Designed for all CU Staff] Everyday things happen in members' lives. Good or bad, in the order they planned, or not- Life happens. Learn about the valuable moments they have every day to demonstrate value and what products and services the credit union can provided to make members' lives easier and/or better.
Lending
More Info
6/26/14 9:00 AM Communicating With Impact [Designed for Managers/Coaches] Communicating with impact is a conscious choice to focus on what you are saying, how you say it, and then how well you listen to the other person. This session includes understanding principles and applying strategies to improve communication and the desired outcome of the conversation.
Lending
More Info
7/16/14 2:00 PM Auto Loan Recapture®, Universal Auto & Next Car Purchase: Recapture Loans and Target New Opportunities The Auto Loan Recapture campaign is a proven and powerful direct mail marketing campaign that brings back members who have financed vehicles elsewhere.
Loan Generation Marketing
More Info
7/16/14 10:00 AM Employment Practices Trends & Increased Risks Employee-related risks are among the most damaging exposures for your credit union. They often result in considerable financial losses and irreparable damage to an organization’s reputation or brand image. With today’s claims centering on sexual harassment, wrongful termination and discrimination, gain an understanding of the impact of these costly litigation trends your credit union may face.
Credit Union Protection
More Info
7/22/14 2:00 PM Mortgage Recapture & First-Time Home Buyers
No login required!
Attend this webinar and learn how to refinance members from high mortgage rates, rescue members from precarious ARMs, and help make dreams come true for first-time home buyers.
Loan Generation Marketing
More Info
© CUNA Mutual Group 2014
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