Get the latest credit union industry risk trends, as well as insurance and loss prevention tips, tools and tactics that will help your credit union run smoothly.

In fact, we're delivering more Webinar sessions than ever before – including live and pre-recorded sessions that can be used when your schedule permits!  These complimentary seminars are designed for decision-makers and key staff.

eLearning Sessions

Our training portfolio is comprised of core and advanced courses. Our courses are supplemented with support materials that help your staff learn, retain, and reference product information. We regularly review our materials to ensure they are up-to-date. To keep our course selection fresh and relevant, we also develop new courses that tackle major credit union issues and address common credit union needs.

Protection eLearning - Tips and Techniques to help you Identify & Prevent Loss
This learning site is designed with you in mind.  As a credit union employee, it's important that you understand the abundance of risk factors that affect your credit union and your members. The best part about Protection eLearning is its convenience, ease-of-use and 24/7 availability. Currently two educational modules have been released, but more will be coming! Set a time now to learn how to identify and prevent Check Fraud and Plastic Card Losses from hitting your credit union. 
Sign in to Protection eLearning

Lending Protection Solutions Tutorial
This tutorial is a self-paced product knowledge training module that gives an overview of the product components found on your credit union's product sheet:  features, benefits, plan types, eligibility, maximums, cost, coverage starts and stops, exclusions, and file a claim. In addition, you'll learn about common documents used, marketing materials available, and internet resources to access.
Sign in to Lending Protection Solutions Tutorial

Know Your Product
Build lender confidence, product knowledge, and skills necessary to uncover members' financial needs related to Credit Insurance, Debt Protection, Guaranteed Asset Protection, and Mechanical Repair Coverage. Learn about product features, plan benefits, product exclusions, and the member enrollment process.

MEMBER'S CHOICE^® Credit Life & Disability Insurance
This module reviews basic product knowledge of MEMBER'S CHOICE Credit Life and Credit Disability Insurance. It uses standard terminology to outline product features and benefits, eligibility requirements, maximum coverage limits, exclusions and additional coverage provisions.
Fee:  Complimentary
Sign in to Credit Life & Disability Tutorial

MEMBER'S CHOICE^TM Guaranteed Asset Protection
Available only to our GAP Loan Protection Solutions Partner Credit Unions

This module reviews basic product knowledge of MEMBER’S CHOICE® Guaranteed Asset Protection. It outlines standard product features and benefits, eligibility requirements, maximum coverage limits, exclusions and additional coverage provision.
Fee:  Complimentary
Sign in to Guaranteed Asset Protection Tutorial

MEMBER'S CHOICE^® Mechanical Repair Coverage
This module reviews basic product knowledge of MEMBER'S CHOICE Mechanical Repair Coverage. Learn how to offer members competitively priced and flexible protection from unexpected vehicle repairs after the manufacturer's warranty expires. You'll also learn about the benefits your credit union receives from additional loan volume and non-interest income this program helps generate.
Fee:  Complimentary
Sign in to Mechanical Repair Coverage Tutorial

• "Payment Protection solutions include Member's Choice® credit life and credit disability insurance products available through CUNA Mutual Insurance Society, and Mechanical Repair Coverage.  In those sates Mechanical Repair Coverage is offered as an insurance product, it is underwritten by Virginia Surety Company, Inc., Glenview, Illinois. The Mechanical Repair program is administered by Consumer Program Administrators, Inc., and Automotive Warranty Services of Florida, Inc., Florida License #60023."

Insurance/Protection Upcoming Webinars

Credit Union Protection

Registration sign in is required for Webinar attendance.  Access is through the Protection Resource Center. Need help with sign in?

View Credit Union Protection Webinar Schedule

Please note: All Webinar times are listed in Central Time.

GAP, MRC and Credit Insurance

Registration sign in is required for Webinar attendance.  Access is through Credit Union Training in the Lending Resource Center. Need help with sign in?

MEMBER’S CHOICE™ Guaranteed Asset Protection (GAP)
Build lender confidence, product knowledge, and skills necessary to uncover members’ financial needs related Guaranteed Asset Protection. Learn about product features, plan benefits, product exclusions, and member enrollment process. Sign In to Register

MEMBER’S CHOICE™ Mechanical Repair Coverage
Build lender confidence, product knowledge, and skills necessary to uncover members’ financial needs related to Mechanical Repair Coverage. Learn about product features, plan benefits, product exclusions, and member enrollment process. Sign In to Register

MEMBER’S CHOICE™  Credit Life and Credit Disability Insurance
Build lender confidence, product knowledge, and skills necessary to uncover members’ financial needs related to credit insurance coverage. Learn about product features, plan benefits, product exclusions, and member enrollment process. Sign In to Register

Advanced Sales Skills Knowledge (ASSK)     
Go beyond basic product knowledge and learn skills that will help your staff sell payment protection products--Credit Insurance, GAP, MRC and Debt Protection--and identify cross-selling opportunities. Your staff will also learn how to uncover member financial needs and confidently overcome member objections and concerns - asking for the sale that's right for the member. The Members Credit Life and Credit Disability course is recommended as a prerequisite for credit unions offering credit insurance. Sign In to Register

Archived Webinars

Registration sign in is required to view Webinar archives.  Access is through the Protection Resource Center. Need help with sign in?

Operational Risks

• Hiring Vendors - The Independent Contractor Exposure
• It's Not A Plan Without Testing It! (Disaster Recovery)
• Developing A CU Safety Program
• New Technology Drives Emerging Risks
• CUSOs - Controlling risk to drive rewards
• Director Responsibilities - What every director needs to know
• Identity Theft Red Flag Rules
• Fiduciary Risk - A sleeping giant ready to awake?
• Disaster Preparedness - Prepare for the unexpected
• Workers Compensation -- Protect employees and control workplace injury loss
• Robbery & Extortion
• Employment Law & Risk Exposures

Fraud Risks

• Spam, Shams and Other Scams
• Plastic Card Fraud Alert
• The New Wave in Payments - Risks on the horizon
• Payment Fraud Trends
• Fraud Trend Update: Plastic Cards
• The Strategic Fit of Plastic Cards