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Tools and Resources  Refreshing Tools and Resources

MemberCONNECT Tools & Resources

“We wanted to be able to make available ancillary financial products without having to create an in-house insurance operation or spend a lot of time and energy training our staff.”

Bill Connor, EVP/CFO
America’s First Federal Credit Union
Birmingham, Alabama
Assets: $ 1 billion/109,000 members

MC testimonial

overview

The MemberCONNECT Program builds member relationships and credit union income.

Affordable coverage
A variety of popular insurance products including:

  • Life
  • Accidental Death & Dismemberment (AD&D)
  • Auto & Homeowners


Multi-channel member support tools
Members can choose how they want to handle billing, beneficiary designation, and claims: 

  • Online
  • Phone
  • Face-to-face (auto and homeowners)


Comprehensive marketing support and administration

  • Multi-channel marketing and sales tools
  • Data is secure and private
  • Compliant with state and federal regulations
  • Training
  • Application processing
  • Underwriting
  • Servicing
  • Claims
  • Management reporting

features

A streamlined way to provide products that members need

  • Delivers some of the most popular member insurance products
  • Includes comprehensive marketing, sales, training, and support services
  • Direct-to-member program requires little to no staff support

Multi-channel support

Both members can pick their preferred delivery method for service and support

  • Online
  • Phone
  • Face-to-face (local agents for auto and homeowners insurance)

Sophisticated marketing tools

  • Member segmentation and targeting increase program efficiency
  • Educational, consultative approach ensures member protection needs are met

Improves member retention

  • Helps position your credit union as the member's primary financial services provider
  • Creates a "stickier" relationship with your member

Builds reliable non-interest income for your credit union

  • Program offered at no cost to your credit union
  • A proven way to deal with declining ROA
  • Member CONNECT programs paid over $48 million in credit union royalty fees in 2010

Developed with credit union needs in mind

  • Created specifically for credit unions
  • Ongoing innovation, testing, and validation assure products and support tools meet member and staff needs
  • Program won't compete with your existing operations and offerings

details

Learn more about the MemberCONNECT Program

MemberCONNECT Related Products

MemberCONNECT Related Products Content

Life & AD&D sold by CMFG Life Insurance Company.   The MEMBERS Auto & Home Insurance Program is made available by CUNA Mutual Insurance Agency, Inc. and underwritten by leading insurance companies. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Discounts are not available in all states and discounts vary by state. The insurance offered is not a deposit and is not federally insured or guaranteed by your credit union.
MC-0311-1FE7 
03/23/11

MemberCONNECT Contact Us

MemberCONNECT Contact Us

MemberCONNECT Contact Us

800.356.2644 or email
Credit Insurance cross sell  Refreshing Credit Insurance cross sell

Credit Insurance covers loans and protects member assets, savings and credit ratings when a specified life event occurs.

Credit Insurance cross sell
© CUNA Mutual Group 2012