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Members
Member Products to Deepen Member Relationships

We can help you:

Consider:
Proactively expand and retain existing relationships with your profitable members
  • Increase PFI status by proactively marketing investment and insurance solutions to members – MEMBERS Financial Services and MemberCONNECT
  • Reach more of your members that are geographically dispersed with the MemberCONNECT direct marketing program
  • IRA Services provides a wide array of marketing materials for meeting your members needs
Attract new members
  • All programs help you provide a breadth of financial services conveniently to members so that they have no need to look to other financial services providers
  • Obtain new members through referrals from MEMBERS Financial Services satisfied clients
  • Reach new members through MEMBERS Financial Services representatives’ seminars
Cross sell a comprehensive range of products to provide complete solutions to members
  • MEMBERS Financial Services representatives use a comprehensive needs-based approach that results in identification of member needs that are best met by a credit union’s traditional offerings
  • MemberCONNECT interaction centers address members’ real needs and offer the product that’s right for the member
Help members plan for their financial future

MEMBERS Financial Services Program

  • Offer financial guidance and analysis for members
  • Use a needs-based sales process when working with members
  • Provide online member education resource center through MEMBERS Financial Network
  • IRA Services offers member marketing materials which will educate members on their IRA retirement options
Address the breadth of your members’ needs

MEMBERS Financial Services Program

  • A complete menu of quality investment products from leading product providers
  • A full menu of insurance products through a master brokerage agreement
  • Long term care insurance through dedicated specialists
  • Two direct brokerage solutions – CUNA Brokerage Services, Inc. and MEMBERS FolioInvesting
  • Member focused asset management capability
  • Brand-friendly MEMBERS products and private labeling options
  • Fee-based managed accounts for higher net worth members
  • Financial guidance and analysis to members
  • Wealth management services including integrated trust services

MemberCONNECT offers:

  • Over 20 different life products and Accidental Death & Dismemberment
  • A complete menu of individual property and casualty products from leading product providers
  • A complete menu of quality investment products from leading product providers through member interaction centers
  • Long term care insurance through member interaction centers
  • Brand friendly MEMBERS products
  • Financial guidance to members

Provide excellent member experiences and service

All of our programs:

  • Integrate member sales and service into all channels
  • Train representatives to reinforce the credit union relationship in every member contact
  • Implement a member needs-driven sales and service process
  • Provide outstanding member service support
  • Provide outstanding member sales support
  • Provide expanded access for the convenience of members

To learn more about the member products to help grow your business, contact your CUNA Mutual Sales Executive at 1-800-356-2644.