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Members
Member Products to Deliver Comprehensive Financial Services
We can help you: Consider:
Grow and develop CU staff expertise in non-traditional products and services

MEMBERS Financial Services offers:

  • Strategy development and business planning consultation through Member Services Officers
  • Users Meetings for peer best practice sharing opportunities
  • Training for program managers
  • Training for trust officers
  • Training for credit union staff 
  • Licensing opportunities for credit union staff with the rMSR and dual employee programs
  • Complete training, career progression, and recognition programs for representatives and program managers
  • Technical and product support through in-house call centers
  • National representative recruiting services to help credit unions find good employees for their financial services program

IRA Services offers:

  • IRA publications for staff and management education
  • IRA staff training in flexible venues to enhance staff competency and expertise
  • IRA credit union staff certification program
  • Five-day IRA workshops for credit union staff and managers
  • IRA technical and product support through dedicated hotline
Deliver investment and insurance services through multiple channels

MEMBERS Financial Services offers these integrated channels:

  • Face-to-face, in-branch representatives
  • Representative direct marketing lead generation activities
  • Remote financial management center to support front-line credit union staff

MemberCONNECT offers these integrated channels:

Offer a complete menu of financial solutions to your members

MEMBERS Financial Services offers:

  • A complete menu of quality investment products from leading product providers
  • A full menu of insurance products through a master brokerage agreement
  • Long term care insurance through dedicated specialists
  • Two direct brokerage solutions – CUNA Brokerage Services, Inc. and MEMBERS FolioInvesting
  • Member focused asset management capability
  • Brand-friendly MEMBERS products and private labeling options
  • Fee-based managed accounts for higher net worth members
  • Financial guidance and analysis to members
  • Wealth management services including integrated trust services

MemberCONNECT offers:

  • Over 20 different life products and Accidental Death & Dismemberment
  • A complete menu of individual property and casualty products from leading product providers 
  • A complete menu of quality investment products from leading product providers through member interaction centers
  • Long term care insurance through member interaction centers
  • Brand friendly MEMBERS products
  • Financial guidance and analysis to members

IRA Services offers assistance with:

  • Traditional and Roth individual retirement accounts
  • Coverdell education savings accounts
  • Health Savings Accounts

 

Evolve the structure and components of your investment and insurance program to fit the needs of your credit union

MEMBERS Financial Services allows dual employee, managed and transition program flexibility

MemberCONNECT provides a menu of product options, mailing flexibility and creative customization for CUs seeking more control over program

IRA Services offers fully-administered and self-administered programs through paper or online delivery systems

To learn more about the member products to help grow your business, contact your CUNA Mutual Sales Executive at 1-800-356-2644.