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The Notice of Loss validates your deductible amounts and automatically generates a claim number for easy tracking. In addition, claim notices that meet specific criteria will be "fast-tracked" and automatically settled through Electronic Funds Transfer (EFT), if your credit union is set up with this service.
User Requirements: Credit Union Protection Policyowner
Typical User: Credit Union Manager, Risk Manager, Operations Staff
How will this help my credit union?
- Quick, convenient method of notifying CUNA Mutual of a potential claim for most Credit Union Protection coverages, including Plastic Card, Fraudulent Deposit/Forgery or Alteration, Owned Auto, Repossessed Auto, Building, ATM and others.
- Claim number is provided for easy tracking and follow-up.
- Expedites your recovery from loss.
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"This makes filing claims effortless and a time saver."
"Quicker settlement than mailing claims."
"A delight, easy and fast. Thanks"
"Much more simple than old methods. Thank you!"
"Love it. Fast, convenient, and excellent customer service whenever I call or email questions."
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To get access:
- Access to this online tool requires a UserID and Password.
- If you do not currently have a UserID and Password and would like access, please go to New User Registration.
- If you already have a UserID and Password, click Edit my Services to add Notice of Loss to your personalized list.
- Forgot your password? Contact Internet Technical Support at 1-800-962-5465.
- Notice of Loss Online Demo
 (759 KB)
- For a complete list of CUNA Mutual's online services, access the Online Services Catalog.
- Contact the Credit Union Protection Response Center at 1-800-637-2676.
- Contact your CUNA Mutual Sales Executive at 1-800-356-2644.
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